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What is Top-U-Up? Bela ciganka tekst. This recharge service is an innovative method of topping up either your own or another customer's Digicel prepaid account. What are the short codes for Top-U-Up?
Customers will be required to use two (2) short codes when topping up an account via Top-U-Up. Short Code 1: “*125* area code + mobile number# SEND” Short Code 2: “*125*voucher number#SEND” 3. Can a Digicel postpaid customer add credit to their own account using this service?
Postpaid customer's will not be able to use this or any other top up methods to refill their accounts. However, a postpaid customer may top up any Digicel prepaid account. What is the cost associated with using the Top-U-Up service?
No charge is associated with using this service. How does it work? Scenario: Customer A wants to add credit to customer B’s phone via Top-U-Up.
STEPS: Short code 1 Customer A will enter the short code: “*125*area code+customer B’s MSISDN#SEND” from a Digicel phone. Customer A will be prompted to enter the second short code within two (2) minutes. STEPS: Short code 2 Customer A will enter the 2nd short code string to complete the transaction. Customer A will enter: “*125*voucher number#SEND” Both customer ‘A’ and ‘B’ - will receive notification stating that the credit has been added to the account. Example: John’s MSISDN: 265-6644 Lisa’s MSISDN: 264-9965 Voucher Numbers: 011 – $75 Scenario: John wants to add a $75 card to Lisa’s account.
STEPS: John will enter the first short code: “*19965#SEND” from his Digicel phone. If I am topping up someone else’s account using Top-U-Up, how will I know that the credit was applied? You will receive the following notification: “Credit has been successfully added to 246PhoneNumber.
Thank You for using Top-U-Up!” 6.If my account is being topped up, how will I know that the credit is applied successfully? You will receive the following notification: “Credit has been successfully added to your account.
Your voice balance is BBD*amount* You can check the voice account balance via (*120#) after receiving the SMS notification. Is there a specific time in which the user must enter the second short code after the first request was sent? Users must enter the second short code, which includes the voucher numbers within two (2) minutes of sending the first short code.
If users do not send the second short code request within two (2) minutes, will they receive an error message? Users will get the following message: “Sorry! Your session has expired. Please start the transaction from the beginning by typing *125*1246PhoneNumber#.” 9. Can a transaction be cancelled after the first short code?
Users may enter: “*125*2# SEND” to cancel the transaction. The following message will be received: “You have chosen to cancel the transaction. Thank you for using Top- U- Up!” 10. What message will be sent if an invalid voucher number is entered? If an error is made, the following message is received: “The voucher number you entered is invalid or used. Please check the voucher and start over by typing *125*1246PhoneNumber#SEND.”.
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