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We upgraded the ITIL® Process Map for Visio so that you can make best use of the new features available in Visio 2010/ Visio 2013. A number of substantial improvements now make the Visio ITIL process model an even better tool for you to design and document ITIL processes: Learn how the new container shapes make it easy to insert or modify swim lanes in the ITIL process diagrams, and how the new status data field allows you to gray out inactive processes if you introduce ITIL step by step. And Visio 2010/ Visio 2013 offer better integration with Microsoft SharePoint®.
Resources and additional information More videos • Video:. • Video: to the needs of your organization. Further information about the ITIL Process Map • Product details:. • - How to store and manage the objects of the ITIL process model in a simple Excel table. Copyright © IT Process Maps GbR, Germany Member of itSMF 'ITIL®' is a registered trademark of AXELOS Limited.
'IT Infrastructure Library®' is a registered trademark of AXELOS Limited. 'itSMF®' is a registered trade mark of it Service Management Forum International (ITSMFI) in the United Kingdom and other countries. 'Microsoft™', 'Word™', 'Excel®' and 'Visio™' are registered trademarks of Microsoft Corp. 'ARIS™' and 'IDS Scheer' are registered trademarks of Software AG. 'iGrafx®', 'iGrafx® Flowcharter™' and 'iGrafx® Process™' are registered trademarks of iGrafx LLC. 'IBM™', 'Rational®' and 'System Architect®' are registered trademarks of IBM Corporation. 'YaSM®' is a registered trademark of IT Process Maps GbR.
Highlights: ITIL Process Map for Visio Compatibility • ITIL Service Lifecycle (2011 Edition): 100% compatible (covers Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement) Design Flowcharts in BPMN notation illustrate the ITIL processes and provide a reference that can be easily understood and maintained: • Intuitive, clear-cut layout in four levels of detail • Navigable (linked shapes allow drill-downs to more detailed views or jumps to peer processes) • Fully customizable Visio drawings. Special features for Microsoft Visio® • Specifically designed to make optimal use of Microsoft Visio®, including a special Visio stencil with custom master shapes • User-friendly Excel repository and custom Visio add-in, adding features to Visio that allow you to maintain central object information in a database (check out our special page with additional information on the!) • in Excel format. License model Simple license model based on sites - no recurring subscription fees. Contents in detail: ITIL Process Map for Visio ITIL reference process models for Visio Process diagrams in four layers of detail illustrate the interrelationships of the ITIL processes and allow drilling down into the process details: Level 0: The ITIL Service Lifecycle The ITIL top-level processes (service lifecycle stages) and their interrelationships on one single page.
This is the main entry point into the Visio process model. Level 1: ITIL service lifecycle stages A set of 5 Visio diagrams for each stage of the ITIL service lifecycle, illustrating the ITIL big picture.
Level 2: ITIL main processes A set of 24 diagrams for the ITIL main processes (e.g. Change Management). These Visio diagrams show on one single page what an ITIL main process is about. From here, the user is able to open detailed BPMN process diagrams on the sub-process level using hyperlinks. Level 3: BPMN - ITIL process details The ITIL Process Map for Visio includes 126 detailed process flows in BPMN (Business Process Modelling Notation) for all ITIL processes.
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